Prodigy Co., Ltd (hereinafter referred to as the “Company”) handles and uses your personal information in accordance with the following privacy policy:
1. Safety Measures to Protect Customers’ Personal Information
Personal information received from customers will be strictly managed, and appropriate and reasonable level of safety measures will be implemented to prevent unauthorized access and information leakage accidents.
2. Purpose of Use of Personal Information
The personal information the Company receives from the customers will be used for the following purposes:
(1) Personal Information of those who register as Members
①For delivery of purchased products and services and payment for such purchase;
②For communication and inquiries necessary for business;
③To respond to inquiries;
④To deliver various information such as newsletters and DMs to members who wish;
⑤To provide customer service by viewing purchase history and managing date regarding purchase history;
⑥To send questionnaires aimed at improving mail order services;
⑦To deliver gifts and other items through campaigns, promotion and others; and
⑧To create and use statistical data without identifying individuals.
(2)Personal Information of those who Purchased the Product without Member Registration
①For delivery of purchased products and services and payment for such purchase;
②For communication and inquiries necessary for business;
③To respond to inquiries; and
④To create and use statistical data without identifying individuals.
(3) Personal Information of those who Made the Inquiry
To respond to inquiries
* Your call may be recorded for the accurate understanding of your inquiries.
(4) Personal Information of those who Register to Receive Newsletters
To deliver various information such as newsletters and DMs to members who wish
3. Provision of Personal Information
Personal information received from customers will not be provided to third parties without the consent of the customers, except where any of the following applies:
(1) When required by laws and regulations;
(2) When there is a need to protect a human life, body or fortune, and when it is difficult to obtain a principal’s consent;
(3)When there is a special need to enhance public hygiene or promote fostering healthy children, and when it is difficult to obtain a principal’s consent; and
(4) When there is a need to cooperate in regard to a central government organization or a local government, or a person entrusted by them performing affairs prescribed by laws and regulations, and when there is a possibility that obtaining a principal’s consent would interfere with the performance of the said affairs.
4. Consignment of personal information
In order to achieve the purpose of use described in Article 2 of this Privacy Policy, the Company may outsource the handle and management of Personal information provided by customers to a contractor who has signed a confidentiality agreement with the Company and the Company will be responsible for the management of such contractor.
5. Optionality of Registration and Entering of Personal Information
If a customer do not enter each of the required items on the information input screen, such customer will not be able to receive the various services provided on this website.
Items without the indication of “Required Items” are optional. There will be no disadvantage in principle even if the optional item section is not entered.
6. Rights Related to Personal Information
At the request by the customer, the Company may notify of purpose of use, disclose, amend, add, delete, suspend the use, erase, or suspend the provision to third parties (hereinafter collectively referred to as “Disclosure and Others”) regarding the personal information the Company collects and stores from the customers. Please fill out the “Inquiry Form” or contact the following “Personal Information Protection Manager” regarding the request of Disclosure and Others.
Prodigy Personal Information Protection Manager
Email: privacy@prodigy-inc.co.jp
7. Use of Cookies
Cookies are for the convenience of browsing the Company’s website when the customers visit the Company’s website again, and the Company does not collect your personal information. A customer may choose to refuse to accept cookies by setting the customer’s browser. However, in such a case, the customer will not be able to use some of the functions provided on the website such as the member function and the product browsing history display function. Please contact each software manufacturer for browser settings.
8. Handling of Personal Information including Credit Card Information
(1) Purpose of Use of Credit Card Information
The credit card information the Company has collected will be used for the following purposes:
①To make credit card payments for purchased products and services.
②To store the relevant information, if the member of the Company’s website has selected to register his/her credit card information on the payment screen, or to register the credit card information in advance so that the entry of the credit card information will not be required for the subsequent orders
.
(2) Acquirer of Credit Card Information
The acquirer of credit card information will be a trading agent.
(3) Submission of Credit Card Information
The credit card information provided by the customers will be submitted to the following:
– When the provision of the credit card information is for the purpose of item ① in Article 8.1 hereof: Each credit card company used for credit card payment
– When the provision of the credit card information is for the purpose of item ② in Article 8.2 hereof: he credit card information will not be submitted.
(4) Credit Card Information Retention Period
– When the provision of the credit card information is for the purpose of item ① in Article 8.1 hereof: Ten years from the date of credit card payment.
– When the provision of the credit card information is for the purpose of item ② in Article 8.2 hereof: Until the customer cancels credit card information registration or until the customer is no longer a member of the Company’s website. Notwithstanding the foregoing, credit card information may be deleted for the convenience of the Company.
Prodigy Co., Ltd
Personal Information Protection Manager
